Panora uses AI to find expansion revenue, prevent churn, and manage renewals — all from one unified account view inside HubSpot. Stop defending revenue. Start growing it.
Here's what Panora gives your CS team.
Every data point about a customer in one place. CRM, billing, tickets, product usage, NPS — organized on a single account page with a timeline of changes. Spot risk early. Spot expansion opportunities earlier.
Pulls live data from HubSpot, Amplitude, Mixpanel, Fathom, tl;dv, Zendesk, and more — so you walk into every call knowing where the revenue opportunity is, not scrambling across five tabs.
The same signals that predict churn also predict growth. Usage trending up, champions requesting new features, teams hitting seat limits — that's expansion revenue waiting to be captured.
Panora's AI cross-references usage trends, ticket velocity, NPS, billing changes, and communication sentiment to surface both sides: accounts that need saving and accounts ready to grow. Each one comes with a plain-language summary and a recommended next step.
Spreadsheets don't scale. You find out too late. Context lives in five different tools. Renewals fall through the cracks — and by the time you notice, the conversation is already about cancellation instead of expansion.
Panora works with dedicated renewal and expansion pipelines in HubSpot — built the way they should be. It pulls in communication sentiment, usage trends, billing status, and stakeholder activity to analyse every deal in your pipeline. Every account gets a risk level, an expansion signal, and a recommended action — so you walk into renewals ready to grow the deal, not just save it.
Each morning, see which accounts are ready to expand and which need saving — ranked by revenue impact, with a recommended next step for each.
E.g., "Propose upgrade: 3 seats over limit for 6 weeks" or "Schedule check-in: usage down 25% since Feb 1." Filtered per CSM — you only see your book.
Track the metric that matters most: Net Revenue Retention. Panora factors in expansion revenue, renewal outcomes, and churn — so you can see exactly how your existing customers are growing (or shrinking) your business.
NRR, GRR, forecasted revenue, churn rate — calculated from live data, tracked by cohort, plan tier, and CSM. All metrics sync as HubSpot properties for reports, dashboards, and workflows.
Everything we've learned about configuring renewal pipelines, tracking expansion, and running CS in HubSpot — in one practical guide. Includes step-by-step setup instructions and a free custom GPT that walks you through the configuration for your specific setup.
Your team already lives in HubSpot. Panora brings AI-powered analysis, expansion signals, renewal forecasts, and revenue metrics into the system they already use — no second platform, no context switching. Your team doesn't adopt Panora — they just see better data.
Install directly from the marketplace. One-click setup.
Secure auth to HubSpot, Amplitude, Mixpanel, Zendesk and more.
AI analysis and metrics sync as native HubSpot fields.
Connect your tools, configure signals, go. Zero dev work.
We're building Panora with our founding users. Join the waitlist to lock in benefits that won't be available after launch.
Founding members lock in a significant discount at launch — the earliest you join, the better your rate.
Monthly calls with the product team. Your needs shape what we build next — not a feedback form, an actual conversation.
Our team personally sets up your HubSpot integration and configures your health model. You don't lift a finger.